Terms of Service

Updated on: 13/7/2025

Important Notice

By using Kidox AI, you acknowledge that this service is designed for parents and legal guardians to monitor their minor children's WhatsApp communications for safety purposes. You must have legal authority over the device and account being monitored.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Kidox AI ("Service"), operated by Kidox AI Inc. ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access the Service.

2. Service Description

Kidox AI is an AI-powered parental monitoring service that:

  • Monitors WhatsApp conversations on connected devices
  • Detects potentially harmful content including cyberbullying, inappropriate material, and predatory behavior
  • Provides real-time alerts to parents/guardians
  • Generates activity reports and safety insights
  • Uses artificial intelligence to analyze message content and context
3. Eligibility and Account Requirements

You must be at least 18 years old and have legal parental authority or guardianship over the minor whose device you are monitoring. You represent and warrant that:

  • You are the parent or legal guardian of the child whose WhatsApp account will be monitored
  • You have the legal right to monitor the child's communications
  • You will inform the child about the monitoring in accordance with applicable laws
  • You will comply with all applicable local, state, and federal laws regarding monitoring
4. Permitted Use

You may use Kidox AI solely for:

  • Monitoring your minor child's WhatsApp communications for safety purposes
  • Protecting your child from online predators, cyberbullying, and harmful content
  • Ensuring compliance with family rules and guidelines
  • Educational purposes related to digital safety and responsible communication
5. Prohibited Use

You may NOT use Kidox AI to:

  • Monitor adults or individuals over whom you do not have legal parental authority
  • Spy on spouses, partners, employees, or other adults without their consent
  • Violate any local, state, federal, or international laws
  • Harass, stalk, or intimidate any person
  • Collect personal information for commercial purposes
  • Attempt to reverse engineer, hack, or compromise the Service
  • Share monitored content with third parties without proper legal authority
6. Data and Privacy

Our AI analyzes message content to detect potential threats but does not store the full content of messages. We employ:

  • End-to-end encryption for all data transmission
  • Minimal data retention policies
  • Secure cloud infrastructure with SOC 2 compliance
  • AI processing that focuses on threat detection patterns rather than content storage

For detailed information about our data practices, please review our Privacy Policy.

7. Accuracy and Limitations

While our AI technology achieves high accuracy rates, you acknowledge that:

  • AI detection may produce false positives or miss certain threats
  • The Service is a tool to assist parental supervision, not replace it
  • You remain responsible for your child's online safety and wellbeing
  • Regular communication with your child about online safety is essential
8. Subscription and Billing

Our Service operates on a subscription basis:

  • Free 14-day trial period with full access to features
  • Monthly or annual subscription options available
  • Automatic renewal unless cancelled before the next billing cycle
  • Refunds available within 30 days of initial purchase
  • No refunds for partial billing periods
9. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will cease immediately
  • We will delete your account data within 30 days
  • You remain responsible for any charges incurred before termination
  • These Terms will continue to apply to any disputes arising before termination
10. Limitation of Liability

To the fullest extent permitted by law, Kidox AI shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from AI detection errors or system failures
  • Harm that could have been prevented through direct parental supervision
  • Any damages exceeding the amount paid for the Service in the preceding 12 months
11. Legal Compliance

You agree to comply with all applicable laws, including:

  • Child privacy laws (COPPA, GDPR-K, etc.)
  • Electronic surveillance and wiretapping laws
  • Data protection and privacy regulations
  • Local consent requirements for monitoring
12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Your continued use of the Service constitutes acceptance of the updated Terms.

13. Contact Information

If you have questions about these Terms, please contact us at:

Kidox AI
Email: support@kidox.ai

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in [Your Jurisdiction].